Water Leak Detector Not Properly Triggering

If your sensor is not properly triggering, we recommend testing the sensor by tampering. To cause the sensor to report a tamper: 

• Press down on the button located at the bottom of the sensor. 

If you are looking to test your sensor functionality (Flooding detection or environmental detection), please refer to this article.

If your sensor is not triggering by performing a tamper, please reach out to our support team for further assistance.