Navigating Your Live Feed

In August 2024, Cove introduced the ability to view Eufy cameras through your Alarm Panel. This article will help you see the feed and navigate the camera's user interface.

If you need help setting up your cameras or have not yet set them up, please refer to this article.

Loading Live Feed on the Alarm Panel

To access the camera footage, simply click on the camera button at the bottom menu bar of the screen to load the camera list.

 

This list is generated based on the cameras you have on your Cove account. Please refer to this troubleshooting article if you do not see this option or the cameras on your list.

When the list of cameras is generated, you can select any camera to view their live feed. It may take a moment to render.

If your camera list isn't populated, simply swipe down from the top of the page to refresh the list.

 

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User Interface Explained

You can interact with the camera once the live feed has been rendered. Below is an image with a breakdown of everything you can do with the cameras.

 

1. Adjust Volumes – When you swipe down on the blue megaphone icon, two options for volume control appear. You can adjust the incoming audio from the camera and the microphone's speaker volume.
2. Exit Feed – This allows you to exit the feed.
3. Expand Additional Settings – Here, you can expand additional settings for the camera. In its current iteration, it only allows you to expand and adjust image quality, but in future versions, we will have incorporated access to additional camera settings.
4. Enable Microphone/Push to Talk – To start a 2-way conversation with the camera, you must enable the microphone. Press the button to enable the microphone. Press and hold once the microphone is enabled to start your 2-way conversation. When you are done speaking, release to end the 2-way.
5. Stop/Play Live Feed – If you want to stop viewing the footage but do not want to exit the feed, simply press the "Stop" button to end the stream. Press the "Play" to resume the feed.
6. Mute/Unmute – This button allows you to mute and unmute the audio from the camera.
7. Image Quality Adjustments – Here, you can toggle the camera's image quality from Low to High or set it to Auto to adjust quality according to the internet connection.
8. Pan/Tilt Camera – If you have an indoor camera, you can pan and tilt the camera by pressing this button and then pushing any cardinal direction buttons to pan or tilt the camera's feed. (Please note that this option will only display on indoor cameras and not for outdoor and doorbell Cameras.)

 

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Doorbell Press

If you have a doorbell connected to your account and that doorbell is pressed, you will get a pop-up on your screen indicating that the doorbell has been pressed, which allows you to open the live feed and interact with the person who pressed the doorbell.

 

Please note that in its current iteration, it just has a text pop-up, but in the future, we intend to have a thumbnail image display when the doorbell is pressed.

We also intend to offer the ability to view event clips from the Alarm touchpad, which will happen in a future build.

If you encounter difficulties or troubles while using the touchpad to view camera footage, please contact our support team for additional help.