Effective Jan 1, 2025, the Cove security app will no longer support the skybell camera. If it was previously added, it will continue to function, however once removed, it will no longer be available to re-add. We recommend using the Skybell App for continued use.

This article covers the steps you'll need to take to pair your SkyBell with your Cove app.

Note: Make sure your camera is fully charged before pairing.

Step 1: Log into the Cove Security app

Pull up the Cove Security app and select "Cameras" at the bottom right. Click on the (+) icon to add a new camera and Select "Skybell Camera"

Step 2: Choose a Name

Name your camera. Then click “Continue.”

Step 3: Add the Skybell

On the next screen, you'll see an estimated installation time and a link to a video on the installation process. When you are ready to start pairing, click “Begin.”

Step 4: Enter Sync Mode

The LED on your camera should be flashing red and green. If it isn't, click on "It's not in Sync Mode". This link will have you press and hold the doorbell button for 10 seconds until it starts flashing red and green. Once your doorbell is in Sync Mode, click "Continue".

Step 5: Connect to the Skybell Wi-Fi Network

Go to your phone's network settings and connect to a new network. Look for the one that is named "Skybell HD_XXXXXXXXXX." It's an unsecured network, so your phone may advise there's no internet connection. If prompted, please choose "Keep using Wi-Fi". Pull the Cove app back up and click “Continue.”

Step 6: Select your Wi-Fi network from the Cove app

You'll now see a page with all the available Wi-Fi in the region. Select the network connection you'd like the camera to connect to.

Step 7: Enter your Wi-Fi Credentials

A prompt will appear to enter your Wi-Fi password.  Once it's entered, click “Connect”

Step 8: Reconnect your Phone to the Wi-Fi

Go back to your phone's network settings. Connect your phone to the same Wi-Fi you selected for your doorbell in the previous step. Once your phone has reconnected to your Wi-Fi, go back to the Cove app and click "Continue." 

Step 9: Camera Adds Successfully

If your camera has been successfully added, your app will say "Success... Your Skybell is ready to use." Click "Complete." The app will take you back to the list of cameras available to add. Click on the "X" at the top left to return to your list of cameras. If your new SkyBell does not show up, simply swipe down from the top of the page to refresh the camera list and it should appear.