Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
  • Home
  • Cove Simple
  • Installation
  • Installation Articles

Installation: Sensors Not Verifying

Written by Naomi Ramirez

Updated at August 4th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Cove Simple
    Pre Purchase Information Just Ordered, Now What? Installation Understanding Your Alarm Customer Portal and Account Questions Touch Screen Panel Sensors App and Key Remote Security Cameras
  • Cove Connect
    Pre Purchase Information Just Ordered, Now What? Installation Customer Portal and Account Questions Security Cameras Alarm Panel Hub Sensors, Sirens, and Key Remotes Application Smart Home Devices
+ More

Table of Contents

I'm Ready to Arm "I'm Not Ready to Arm, Check your Sensors"

We have designed our panel to walk you through the process of installing your sensors. However, if you are unable to get a sensor to verify, after the third try the panel will prompt you to call tech support at 855.268.3669, after which press the done button on your panel screen.

I'm Ready to Arm

The panel has prompted you to call tech support and press done, you may notice that your panel states, "I'm Ready to Arm". To complete your installation:

  1. Go into your Settings, this will be a small gear button on the top right corner of the screen.
  2. Once you're in the settings you will see four categories; click Sensors, this will take you to the screen that will show you the different sensor types
  3. Verify that all the sensors that you have installed are showing active
  • Now its time to test your system
    1. Enter your Settings on the panel by pressing the gear icon on the top right of your touch screen.
    2. Click System
    3. Click Test System
    4. Select the Test button next to Complete Sensor Signal Test
    5. The screen will turn Yellow and read Test will end in 10 minutes. The screen will then show a list of all of your sensors on the left and on the right you will see the word Trigger.
    6. Walk around your home and open and close all of your doors and windows that have a sensor on it
    7. If you have additional sensors such as motion sensors, smoke detectors, key remotes, flood sensors, etc., you will need to trigger those sensors as you did when you added the sensor to your system. (See the attached file for examples of how to trigger sensors)
  • Once the test is complete, you will be returned to the Test System page and the test button will show our Cove color. This may appear to look green, blue, or teal.

To have your system activated in the monitoring station, you must call 855.268.3669 or email support on our Contact Us page

"I'm Not Ready to Arm, Check your Sensors"

The panel has prompted you to call tech support and press done. You may notice that your panel states, "I'm Not Ready to Arm, Check your Sensors".

  1. Click Check Status or Click on your Settings
  2. Enter in your four-digit master pin
  3. Click Sensors
  4. Verify that all of your sensors are showing active; if you have a sensor reading open when it is closed, click here.
  5. Click the Home button on the panel, If your panel states, I'm Ready to Arm
  6. Now it is time to test your system 
    1. Enter your Settings
    2. Click on System
    3. Click on Test System
    4. Click the Test button for the Complete Sensor Signal Test
  7. Once the test is complete, you will be returned to the Test System page and the test button will show our Cove color. This may appear to look green, blue, or teal. To have your system activated in the monitoring station, you must call our Support team.
sensors deployment

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • How to Install Your Cove Security System
  • Installing Your Cameras
  • Sensor Installation Articles
  • Preferred Locations for your Touch Screen Panel
  • Adding New Sensors to Your Simple Panel System
Home Security
Home SecurityAlarm Panel and HubDoor SensorWindow SensorMotion DetectorGlass Break DetectorKey FobPanic ButtonSecondary Siren
Environmental Detectors
Environmental DetectorsSmoke DetectorCarbon MonoxideWater Leak Detector
Cameras
CamerasEufy Indoor CameraEufy Outdoor CameraEufy Doorbell Camera
Services
ServicesCove Connect AppProfessional MonitoringRapidSOSProfessional Installation
Company
About UsReviewsPress Center
Help
Help CenterContact UsResourcesArticles855.268.3669
Exclusive Pricing
MilitaryMedical PersonnelTeachersGovernment Employees
Get Cove Deals
LegalPrivacyState Licenses

© 2024 Cove Smart, LLC All rights reserved. 14015 Minuteman Drive, Draper, UT 84020

Home Security
  • Home Security
  • Alarm Panel and Hub
  • Door Sensor
  • Window Sensor
  • Motion Detector
  • Glass Break Detector
  • Key Fob
  • Panic Button
  • Secondary Siren
Environmental Detectors
  • Environmental Detectors
  • Smoke Detector
  • Carbon Monoxide
  • Water Leak Detector
Cameras
  • Cameras
  • Eufy Indoor Camera
  • Eufy Outdoor Camera
  • Eufy Doorbell Camera
Services
  • Services
  • Cove Connect App
  • Professional Monitoring
  • RapidSOS
  • Professional Installation
Company
  • About Us
  • Reviews
  • Press Center
Help
  • Help Center
  • Contact Us
  • Resources
  • Articles
  • 855.268.3669
Exclusive Pricing
  • Military
  • Medical Personnel
  • Teachers
  • Government Employees
Get Cove Deals
LegalPrivacyState Licenses

© 2024 Cove Smart, LLC All rights reserved. 14015 Minuteman Drive, Draper, UT 84020

Expand