Eufy Doorbell Camera
Written by Naomi Ramirez
Updated at August 4th, 2025
Table of Contents
INFORMATION AND SUPPORT ARTICLES
Product Description
Doorbell Camera FAQ (Common Questions)
Common Question and Answer FAQ for Eufy Doorbell Camera
How to Download/Setup App and Camera
How to Set up the Video Doorbell and Chime
Video Doorbell and Chime Setup Troubleshooting
No Beep When pressing the Sync button on the Doorbell
Failed to Add Doorbell to Chime
Identifying if you have a 2.4GHz or 5GHz Wifi Network
How to Install the Camera
How to Position the Doorbell Properly
Install the Mounting Base for the Doorbell
How to Mount the Doorbell on Brick Wall
How to Recharge the Battery on the Doorbell
Internet Outage Troubleshooting
Troubleshooting
Camera Power, Storage, Battery, and Network Issues
Improving Doorbell's Battery Life
Doorbell Battery doesn't Fully Charge
What if I lost my Quick Release Pin for the Doorbell?
Motion Detection
Doorbell Camera doesn't Detect Motion
Doorbell didn't Catch Someone Coming to My Door
Too Many False Triggers from the Doorbell
Issues with Eufy Doorbell Camera on the App
Troubleshooting Two-Way Talk Issues
Timestamp in Footage Displays the Wrong Time
Doorbell Camera Stopped Recording
Downloaded Video is Shorter than Recorded Video
Unable to Watch Live View of the Camera when Away from the Home
Unable to Share Camera Access with Other Users
Image Quality Issues
Image Quality on the Doorbell is Poor
Night Vision Image Quality is Poor
Night Vision Image Appears Bright
Notification Issues
Not receiving Push notifications
No Thumbnail in Push Notification
Alexa and Google Assistant
Google Assistant Connection Issues
User Manual
User Manual
Videos
How to Share Access to the Cameras
How to Set a Schedule for the Cameras
How to Turn On/Off Snooze on the Camera