Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
  • Home
  • Cove Connect
  • Alarm Panel
  • Connect Preferences and Settings

Connecting Your Alarm Panel to Wi-Fi

Written by Naomi Ramirez

Updated at August 4th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Cove Simple
    Pre Purchase Information Just Ordered, Now What? Installation Understanding Your Alarm Customer Portal and Account Questions Touch Screen Panel Sensors App and Key Remote Security Cameras
  • Cove Connect
    Pre Purchase Information Just Ordered, Now What? Installation Customer Portal and Account Questions Security Cameras Alarm Panel Hub Sensors, Sirens, and Key Remotes Application Smart Home Devices
+ More

Your Alarm Panel has the ability to connect to Wi-Fi. 

Though not a requirement, connecting your Alarm Panel to Wi-Fi opens up additional features and settings. You can either connect it as its primary network connection or have it as a connection solely for updates. 

The Wifi can be connected either during the Setup Wizard or after Installation. 

If you are setting up the Wifi during your Setup Process, please refer to this article. 

If you are setting up the Wifi After the Installation Wizard has been completed or need to change your Wifi information: 

  1. Tap on “More” in the bottom right-hand corner
  2. Tap on “Settings”
  3. Tap on “Touchpad”
  4. Enter your 4-digit master passcode
  5. Scroll down and tap on “Wi-Fi”
  6. Tap on “Primary Network”
  7. Tap on “Change Network” in the top right corner
  8. Select your Wi-Fi Network
  9. Type in your Wi-Fi password
  10. Tap on “Connect”
  11. The Alarm Panel will attempt to make the connection, if you are successful you will see “Success” and you can tap on “Close” and return to your dashboard

Once connected, you will have a display of signal strength and if it’s currently connected to the internet. You can also change the network. If you change the network, click on “Change Network” and follow steps 7-11 to complete changing the network. 

 

If you want to add Wi-Fi only for system updates to the Alarm Panel: 

  1. In the “Wi-Fi” settings, click on “Update Network” 
  2. Click on “Configure and Select your Network.” 
  3. Enter your Wi-Fi password and click “Connect”

On the “Update Network” page, you can check for updates, change the network, or remove the current network. 

Note: You must have an available 2.4GHZ network available and The Password for the Wi-Fi network must have at least 8 characters or it will not connect.  Please contact your Internet Service Provider if you need any assistance setting up your 2.4GHZ network or updating your Wi-Fi password. 
 

 

If you have any additional questions about Wi-Fi settings not listed in this article, please reach out to our support team for further assistance.

network syncing

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Troubleshooting Your Camera Feed
  • Navigating Your Live Feed
  • Setting Up Your Video Live Feed
  • Renaming Your Alarm Panels
  • Adding Weather to Alarm Panel
Home Security
Home SecurityAlarm Panel and HubDoor SensorWindow SensorMotion DetectorGlass Break DetectorKey FobPanic ButtonSecondary Siren
Environmental Detectors
Environmental DetectorsSmoke DetectorCarbon MonoxideWater Leak Detector
Cameras
CamerasEufy Indoor CameraEufy Outdoor CameraEufy Doorbell Camera
Services
ServicesCove Connect AppProfessional MonitoringRapidSOSProfessional Installation
Company
About UsReviewsPress Center
Help
Help CenterContact UsResourcesArticles855.268.3669
Exclusive Pricing
MilitaryMedical PersonnelTeachersGovernment Employees
Get Cove Deals
LegalPrivacyState Licenses

© 2024 Cove Smart, LLC All rights reserved. 14015 Minuteman Drive, Draper, UT 84020

Home Security
  • Home Security
  • Alarm Panel and Hub
  • Door Sensor
  • Window Sensor
  • Motion Detector
  • Glass Break Detector
  • Key Fob
  • Panic Button
  • Secondary Siren
Environmental Detectors
  • Environmental Detectors
  • Smoke Detector
  • Carbon Monoxide
  • Water Leak Detector
Cameras
  • Cameras
  • Eufy Indoor Camera
  • Eufy Outdoor Camera
  • Eufy Doorbell Camera
Services
  • Services
  • Cove Connect App
  • Professional Monitoring
  • RapidSOS
  • Professional Installation
Company
  • About Us
  • Reviews
  • Press Center
Help
  • Help Center
  • Contact Us
  • Resources
  • Articles
  • 855.268.3669
Exclusive Pricing
  • Military
  • Medical Personnel
  • Teachers
  • Government Employees
Get Cove Deals
LegalPrivacyState Licenses

© 2024 Cove Smart, LLC All rights reserved. 14015 Minuteman Drive, Draper, UT 84020

Expand