Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • 📞 855.268.3669
  • Home
  • Cove Connect
  • Hub
  • Installing and Troubleshooting Your Hub

Understanding the Hub's LED Indicators

Written by Naomi Ramirez

Updated at August 20th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Cove Simple
    Pre Purchase Information Just Ordered, Now What? Installation Understanding Your Alarm Customer Portal and Account Questions Touch Screen Panel Sensors App and Key Remote Security Cameras
  • Cove Connect
    Pre Purchase Information Just Ordered, Now What? Installation Customer Portal and Account Questions Security Cameras Alarm Panel Hub Sensors, Sirens, and Key Remotes Application Smart Home Devices
+ More

The hub includes a row of LED lights and icons that will tell you at a glance how your system is operating. This article will explain what each of the lights mean, located from top to bottom on the hub, as well as how to identify any issues.

  • Power—Pulsing means AC power is connected. Off means AC power is not connected.
  • Network Connectivity—On means the hub is connected to the network. Off means there is no connection. 
  • Central Station Connectivity—On means the system is connected with our monitoring team. Off means the system is not connected to the monitoring team.
  • Platform Connectivity (Phone)—On means your system is connected to Cove’s Servers
  • Arming Status—Green means disarmed (blinks if any doors or windows are left open). Red means armed (blinks during alarms). 
  • Trouble Alerts—On means there is a trouble condition detected for your system. Off means no system trouble. 
  • RF Activity—Flickering means the hub is receiving sensor data. 
  • System Firmware Update—On means no update is needed. Blinking means an update in progress. Off means no connection to update server
hub visual cues led indicators

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Video: How to Install the Hub
  • Connecting Your Hub with Ethernet
  • Hub Connection/Communication Failure
  • Troubleshooting Power Issues with Your Hub
  • Alarm Panel and Hub Technical Specifications and FAQ's
Home Security
Home SecurityAlarm Panel and HubDoor SensorWindow SensorMotion DetectorGlass Break DetectorKey FobPanic ButtonSecondary Siren
Environmental Detectors
Environmental DetectorsSmoke DetectorCarbon MonoxideWater Leak Detector
Cameras
CamerasEufy Indoor CameraEufy Outdoor CameraEufy Doorbell Camera
Services
ServicesCove Connect AppProfessional MonitoringRapidSOSProfessional Installation
Company
About UsReviewsPress Center
Help
Help CenterContact UsResourcesArticles855.268.3669
Exclusive Pricing
MilitaryMedical PersonnelTeachersGovernment Employees
Get Cove Deals
LegalPrivacyState Licenses

© 2024 Cove Smart, LLC All rights reserved. 14015 Minuteman Drive, Draper, UT 84020

Home Security
  • Home Security
  • Alarm Panel and Hub
  • Door Sensor
  • Window Sensor
  • Motion Detector
  • Glass Break Detector
  • Key Fob
  • Panic Button
  • Secondary Siren
Environmental Detectors
  • Environmental Detectors
  • Smoke Detector
  • Carbon Monoxide
  • Water Leak Detector
Cameras
  • Cameras
  • Eufy Indoor Camera
  • Eufy Outdoor Camera
  • Eufy Doorbell Camera
Services
  • Services
  • Cove Connect App
  • Professional Monitoring
  • RapidSOS
  • Professional Installation
Company
  • About Us
  • Reviews
  • Press Center
Help
  • Help Center
  • Contact Us
  • Resources
  • Articles
  • 855.268.3669
Exclusive Pricing
  • Military
  • Medical Personnel
  • Teachers
  • Government Employees
Get Cove Deals
LegalPrivacyState Licenses

© 2024 Cove Smart, LLC All rights reserved. 14015 Minuteman Drive, Draper, UT 84020

Expand