Smoke Detector

This piece of equipment is critical for protecting your home. Unlike traditional smoke detectors, our Smoke Detector alerts you and the monitoring station automatically in the event of a fire. If your alarm is disarmed, this sensor remains ready to diligently protect you and your loved ones. Frequently Asked Questions About This Sensor We recommend placing at least one detector near your bedrooms where people sleep and one per each level of your home. The Smoke detector is particularly important for those with limited mobility or other health concerns that may impede their ability to escape the home quickly and safely. How does the smoke detection work for this sensor? The Smoke Detector uses advanced algorithms and a sophisticated photo-electric optical sensor to improve the detection of smoke particles created by some synthetic materials when they burn. This new technology and algorithm are designed to have your Smoke Detector trigger a Fire alarm more quickly when synthetic smoke is detected versus organic smoke associated with normal cooking events to reduce the likelihood of a false alarm, adding to safety and peace of mind. Because this Smoke Detector measures the smoke particles in the air we recommend NOT installing the sensor near an air vent or areas within the home that experience drafts or air currents that contain particles which could result in a false alarm.…

(Note: This article is for the SMKT8 smoke detector if this is not your smoke detector or you are unsure what smoke detector you have click here.) Step-by-Step Instructions Click "Settings" on the top right-hand corner of the panel touchscreen Enter your four-digit Master Code Click "Sensors" Click "Smoke/Heat/Freeze" Click "Add New Sensor" Trigger the sensor by pressing the test button, this button is in the very middle of the Smoke Detector. (The panel will indicate the sensor has successfully been added) Press "Continue" Select a name for the new sensor Select "Next" If you have additional Smoke/Heat/Freeze sensors to add select "Add More Smoke/HF" otherwise select "Done Adding Smoke/HF"…

(Note: This article is for the SMKT8 smoke detector if this is not your smoke detector or you are unsure what smoke detector you have click here.) The Smoke Detector regularly checks for a low battery. If a low battery is detected, the transmitter sends a low battery message to your system, which displays the Detector’s Name and low battery alert notification on your Alarm Panel, you will need to replace the battery promptly to ensure the device continues to function properly. Information on how to order replacements can be found in this article, How to Order Replacement Batteries. In addition, the yellow LED and the Detector’s sounder will chirp every 48 seconds until the batteries are replaced. The batteries should be replaced when the chirps begin. Be sure to replace the batteries with fresh ones. How to Replace Smoke Detector Battery Disarm your Alarm Panel Remove the Detector from its mounting base by twisting the Detector counterclockwise. Remove the Batteries within the Smoke Detector To ensure a proper power-down sequence, wait a minimum of 20 seconds before installing new batteries. Install Two (2) CR-123A batteries in the battery compartment. Follow the polarity diagram inside the compartment which is indicated by the (+) and the (-). Reinstall the Detector onto the mounting base by turning the Detector clockwise until the alignment marks are lined up. If the batteries are successfully installed, the Smoke Detector will start its power-up sequence, the red LED will flash once followed by one flash of the yellow LED to indicate that the Detector has been powered successfully and is now in standby mode. If the batteries are not installed correctly, the Detector will not operate and the batteries may be damaged. If the Detector does not power up, check for correct batteries installation and for fully charged batteries. Note: Constant Exposure to High or Low Temperature or High Humidity may reduce battery life.…

(Note: This article is for the SMKT8 smoke detector if this is not your smoke detector or you are unsure what smoke detector you have click here.) If you feel your sensor is not triggering or communicating please Check the Following: Verify that the batteries in the sensor are new batteries Move the Sensor closer to the Hub Make sure the Smoke Detector is mounted properly If the sensor still won’t communicate or trigger, please reach out to our support team for further assistance.…

(Note: This article is for the SMKT8 smoke detector if this is not your smoke detector or you are unsure what smoke detector you have click here.) The Smoke Detector has a built-in tamper switch to deter unauthorized interference. When the Alarm Panel reports a tamper trouble condition, it usually means the mounting plate and the sensor are loose or not properly seated. This occurs most frequently after changing sensor batteries. Troubleshooting Sensor Tampering Make sure the sensor is securely connected to the mounting plate. (It is recommended to remove and re-attach the sensor to the plate to ensure proper connection as displayed in the image above). Make sure the alignment markers on the Mounting Plate and the Detector are perfectly aligned If your sensor continues to report tampering and you have ensured proper sensor alignment, please reach out to our support for further assistance.…

(Note: This article is for the SMKT8 smoke detector if this is not your smoke detector or you are unsure what smoke detector you have click here.) What is it? Loss of supervision means that your sensor(s) are not communicating with your Alarm Panel properly. Your Alarm panel will alert you whenever it loses connection with any of your sensors. What causes it & How to resolve it? There are a few contributing factors that can cause a Loss of Supervision. The sensor is too far away from the alarm panel or there are too many walls or floors between the sensor and the alarm panel First, we recommend all sensors be mounted within 100 feet of your Alarm Panel. If it is further than this or if there are many walls or floors between your sensor and the Panel it can result in poor communication strength and the Panel may not detect your sensor. In essence, minimize the number of obstructions between your sensor and the Panel if at all possible. A low battery in the sensor If the sensor’s battery is low or has completely died, the signal may not be strong enough to make its way to the Panel. You should have received an alert from your Alarm panel or App to indicate the battery in the device is low and should be changed. For information on changing the battery in your sensor, click here. Certain building materials like aluminum siding or ductwork could cause signal interference Certain Metallic Surfaces that a sensor can reside upon could be causing your Loss of Supervision. We recommend that you do not install your sensor on a Metallic surface, Near the Ductwork of the home. Radio transmitting devices could cause signal interference Certain Radio Transmitting devices (HAM Radios, Baby Monitors, even Microwaves) may be broadcasting on a similar frequency as our sensors and could cause interference with the wireless connection from the sensor to the Panel.…

It is important to IMMEDIATELY address any sensor trouble conditions when they occur. A low battery, loss of supervision, or abnormal sensor behavior can cause false alarms. Troubleshooting False Alarms Make sure the detector is a Cove sensor and not a pre-existing smoke detector. In order to Prevent False Alarms, make sure the Sensor IS NOT installed in any of the following places: Directly above a sink, cooker, stove, or oven Do not locate a Detector within 10 feet (3m) of any cooking appliance. However, to reduce the likelihood of incidental False Alarms due to cooking, the distance can be increased to a minimum of 20 feet (6m) where possible. Next to a door or window that would be affected by drafts, like an extractor fan or air vent Do not install the Smoke Detector in a non-climate-controlled environment Note: i.e. locations where the normal ambient temperature is below 40°F (4.4°C) or above 100°F (37.8°C) In or below a cupboard Where airflow would be obstructed by curtains or furniture Where dirt or dust could collect and block the sensor Where it could be knocked, damaged, or inadvertently removed Near a bathroom, sauna, or other location where steam can cause false alarms Replace batteries (2x CR123A) Continued False Alarms If you have been experiencing constant false alarms or continue to experience false alarms after checking or trying all of the above, please reach out to our support team for assistance.…