Portal - Creating a New Account
This article explains how to access your Cove online customer portal account.
All new Cove customers will be sent an email with a link to set up their Portal account. If you can’t find this email or didn’t receive an email, follow the steps outlined below.
Note: The link in the welcome email will expire after 7 days. If it has been more than 7 days since you received the email, please follow the steps to reset your password.
How to Sign Up for the Online Customer Portal
Select “Create one” under the “Don’t have an account?” prompt.
You will be taken to a screen that will have you enter the email address for your account. Enter your email in the box and select “Create My Password.”
You will then be taken to a screen where you will choose a password for the Portal. Enter your desired password and select “Create My Password."
A verification email will be sent to verify your account. Open this email and select "Verify Email." After you complete the verification you will be able to log in and access your online portal account.
- What if I never received the email?
- Check your junk/spam folder to see if the email was sent there. If you still can’t find the email, repeat the process to create a new account again. If the problem persists, call us at 855-268-3669 and we would be happy to assist you.