Portal - How to Reset Your Password

This article explains how to reset your Cove online customer portal password in case you forgot or need to reset it.

How to Reset the Password to the Cove Online Portal

1. Go to portal.covesmart.com/

2. Select “Forgot my password.”

   

3. Enter the email associated with your account. Click on “Reset my Password.” If it was successful, an indicator will say “Password Reset Email Sent.”

   

4. Pull up your email and locate that email from Cove. Open that email and click the link “Reset My Password.”

   

5. On the new tab that pulls up, enter your new password and re-enter it in the “Confirm Password” text box. Once you have entered that, select “Change My Password.”

   • Please note it does require a minimum of 8 characters for your password. Special characters are not required but are generally recommended.

FAQs

1. What if I never received the email?

   • Check your junk/spam folder to see if the email was sent there. If you still can’t find the email, repeat the process to reset your password again. If the problem persists, call us at 855-268-3669 and we would be happy to assist you.