The Alarm Panel is not Connected to the Hub

If your Alarm Panel is failing to connect to your Hub and you see the following screens,

Please do the following:

1. Bring your Alarm Panel next to your Hub

2. Tap on “Try Again”

3. If it Fails Again please contact Customer Support at 855-268-3669

4. While contacting Customer Support please check the bottom of your Touchpad and have the SN# ready as shown below, our Agents will assist you with: