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Welcome to Cove

Quick Guide

Written by Jessyl Beltran

Updated at August 4th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

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  • Cove Connect
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We are so excited that you have purchased our system and look forward to helping to provide peace of mind to you and your loved ones. You may have several questions regarding what to expect in your customer experience. We hope to answer many of the common questions that we receive from our Cove Family.

Cove Plans

  • What are Cove's Equipment Payment Options?
  • What are Cove's Monitoring Plan Options?
  • What is the First Responders/Nurse/Teachers Program?
 
 

Installation Assistance

  • How to install your Alarm and Panel?
  • How to set up key remotes and panic buttons?
  • HELP, my sensors will not trigger, what do I do?
  • HELP, my sensors will not verify, what do I do?
  • HELP, my panel says "Connection failed", what do I do?
 
 

Cove App

  • How do I get the Cove App?
  • How do I log in to the Cove App?
  • What are the features of the Cove App?
 
 

How to use your Cove Panel

  • When to Arm in Stay?
  • When to Arm in Away?
  • Understanding Motion Sensitivity*
  • How to Add sensors?
  • How to Install sensors?
 
 

Troubleshooting Cove System

  • I'm experiencing a Loss of Supervision
  • Why is my door/window is reading open when closed?
  • How do I troubleshoot my panel?
 
 

General Account Questions

  • How do I purchase additional equipment?
  • Can I pay off my equipment?
  • What is my verbal password?
  • Do I need an alarm permit?
  • How do I cancel my service?*
  • Do I get a reward for referring a friend?
 
 

 

haven calm

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  • Post-Purchase Customer Emails
  • When Will My Cove Security System Arrive?
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  • I'm Moving, What Are My Options?
Home Security
Home SecurityAlarm Panel and HubDoor SensorWindow SensorMotion DetectorGlass Break DetectorKey FobPanic ButtonSecondary Siren
Environmental Detectors
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Services
ServicesCove Connect AppProfessional MonitoringRapidSOSProfessional Installation
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© 2024 Cove Smart, LLC All rights reserved. 14015 Minuteman Drive, Draper, UT 84020

Home Security
  • Home Security
  • Alarm Panel and Hub
  • Door Sensor
  • Window Sensor
  • Motion Detector
  • Glass Break Detector
  • Key Fob
  • Panic Button
  • Secondary Siren
Environmental Detectors
  • Environmental Detectors
  • Smoke Detector
  • Carbon Monoxide
  • Water Leak Detector
Cameras
  • Cameras
  • Eufy Indoor Camera
  • Eufy Outdoor Camera
  • Eufy Doorbell Camera
Services
  • Services
  • Cove Connect App
  • Professional Monitoring
  • RapidSOS
  • Professional Installation
Company
  • About Us
  • Reviews
  • Press Center
Help
  • Help Center
  • Contact Us
  • Resources
  • Articles
  • 855.268.3669
Exclusive Pricing
  • Military
  • Medical Personnel
  • Teachers
  • Government Employees
Get Cove Deals
LegalPrivacyState Licenses

© 2024 Cove Smart, LLC All rights reserved. 14015 Minuteman Drive, Draper, UT 84020

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