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using my system
Arming in Stay Mode
Arm Stay & Night Mode When arming the system, select this mode when people will be staying inside the home. This mode arms your door, window, and glass break sensors but leaves the motion sensors…
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2 mths ago
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Arming and Disarming From Your Panel
Complete Sensor Signal Test
The purpose of this test is to verify the communication of your system with the monitoring station. Testing your Sensors Enter your Settings on the panel on the top right of your touch screen.…
updated
5 mths ago
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Post-Installation
How to Bypass Sensors
Understanding Bypass Sensors Bypassing a sensor allows the alarm system to temporarily ignore a particular sensor. The system can arm stay or arm away and monitor all other sensors except those that…
updated
6 mths ago
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Testing and Bypassing Your Equipment
How to Delete/Remove a Piece of Equipment
The video above shows the process of removing a sensor from your Cove panel. You will want to remove the sensor from the panel before removing it from its installation location.…
updated
5 mths ago
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Installation Articles
I Armed Away, but my system Armed Stay, why?
Auto Stay Mode When commanded to arm away, via the keypad only, your system is designed to automatically default back to arm stay if no protected exterior doors are opened and closed during the…
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2 mths ago
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Arming and Disarming From Your Panel
How To Test Motion Sensors
Understanding Your Motion Our sensors are battery-powered, to optimize battery life, our sensor transmits a signal when motion is detected and then enters a "sleep mode" for 3 minutes.…
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1 mth ago
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Motion Detector
Renaming a Sensor
The video above will show you how you can rename your sensors. This will be helpful if you place the wrong window sensor on a window. If you, however, placed a window sensor on a door,…
updated
2 mths ago
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Installation Articles
Testing Cellular Communication
Understanding Sensor and Cellular Communication It is recommended that you test your alarm system regularly. Please follow these steps to properly test the cellular communication of your system:…
updated
6 mths ago
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Testing and Bypassing Your Equipment
How It Works - Motion
This sensor detects the movement of heat in its field of vision. The system has two arm modes, Arm Away and Arm Stay. In away mode, the motion sensor detects movement and will trigger an alarm.…
updated
2 mths ago
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Motion Detector
Arming in Away Mode
Arming Away When arming the system, select this mode when people will be leaving the home. When armed, all intrusion sensors (including motion sensors) are actively protecting your home and will…
updated
2 mths ago
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Arming and Disarming From Your Panel
How It Works - Door Window
There are two parts to these sensors. The bigger piece is the sensor that communicates with the panel, and the small piece is a magnet. The sensor detects the magnet;…
updated
6 mths ago
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Door/Window Sensors
How It Works - Glass Break
Glass Break detectors use a microphone to hear certain sound frequencies emitted by glass when it breaks, cracks, or shatters. For this reason, we do NOT recommend installing this sensor in the…
updated
2 mths ago
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Glass Break Detector
How to Change the Master Code
The Master Code is the four-digit code you created while setting up your Cove system. This Passcode is used to access your panel system settings and arm/disarm your system.…
updated
6 mths ago
3845
Preferences and Settings
How to "Silent Arm" your System
This feature is useful when you want to arm your system, however, you do not want to hear the beeping of the countdown. Silent Alarm Will: Remove beeping noises during the arming countdown Double the…
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2 mths ago
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Arming and Disarming From Your Panel
Understanding Your Panel Display
Hello, Welcome to Cove! We are excited to partner with you to protect your home and family. Since you are new to our family, we want to give you the tools needed to understand your panel display and…
updated
6 mths ago
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Preferences and Settings
How It Works - Smoke Heat Freeze
This piece of equipment is critical for life and property protection. Unlike traditional smoke detectors, our Smoke Heat Freeze Detector alerts you and the monitoring station automatically in the…
updated
5 mths ago
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Legacy Sensors
Update Panel Location Setting (i.e. Wall or Table Location)
This panel can be wall-mounted or desk/table/countertop mounted. Selecting "Table" as the panel location will disable the panel tamper feature for wall mounting situations.…
updated
6 mths ago
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Preferences and Settings
Adjust Sensor Entry Delay
When your system is armed, opening a door/window sensor will begin a 30-second audible entry delay countdown before triggering the alarm. This delay reminds the user to disarm the system and also…
updated
6 mths ago
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Preferences and Settings
Panel Sound Settings
We designed this panel with you in mind. It has everything you love about security and the ability to modify everything you don't. You can increase/decrease the Panel Volume (or turn it on or off)…
updated
6 mths ago
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Preferences and Settings
User Manual
The file attached to this article is a digital copy of our User Manual. You should have received this manual in your package, however, if you are unable to locate it at this time,…
updated
2 mths ago
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Just Ordered, Now What?
Messages and Trouble Alerts
Understanding Panel Messages & Trouble Alerts Alarm Events occur whenever your system reports an alarm to the central monitoring station. A new message will appear in your inbox and indicate which…
updated
6 mths ago
2805
History and Alerts
How it works - Key Remote
These sensors use radio signals to disarm or arm the system within a range of 100-120 feet from the panel indoors, or 300 feet if you are outdoors. Remote FAQ How do I use my Remote?…
updated
5 mths ago
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Key Remotes
Adding, Resetting, or Removing Users
Adding, resetting, or removing user passcodes allows you to modify any current or future user passcodes. The Cove Touch panel allows up to 20 user passcodes.…
updated
6 mths ago
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Preferences and Settings
Testing Alarm Sound & Siren
Understanding Different Sound and Siren Testing Options It is recommended that you test your alarm system regularly. Please follow these steps to properly test the sound and audio of your system…
updated
6 mths ago
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Testing and Bypassing Your Equipment
Arming Motion Detector in Stay Mode
By default, when your system is armed in stay mode your Motion Detectors are not active. This allows movement inside the home without triggering an alarm.…
updated
6 mths ago
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Preferences and Settings
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