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panel troubleshooting

Updating Your Panel Firmware
If you have recently received a notification from Cove that your firmware is out of date, you should also have received an SD card. Here are some brief instructions on how to update your Touch Screen…
- updated 2 mths ago
- 2518
- Installing and Troubleshooting Touch Screen Panel
Panel Not Powering On
If your Cove Security Panel will not power on, please follow the steps listed below. Unplug the panel from the wall outlet You will need to unplug the backup battery inside of the panel Slide off the…
- updated 6 mths ago
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- Powering Your Touch Screen Panel
Advanced Panel Troubleshooting
This article will address and assist you in troubleshooting the most uncommon issues that you could have with your panel. We have worked hard to develop a high-quality system,…
- updated 2 mths ago
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- Installing and Troubleshooting Touch Screen Panel
Loss of Supervision
Causes of Loss of Supervision The distance of the sensor from the panel and/or interference (~90% of the time, this is the cause) A low battery or A bad sensor DO NOT RESET THE PANEL To test if your…
- updated 2 mths ago
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- Testing and Bypassing Your Equipment
Panel Communication Failure
If you are experiencing Panel Communication Failure, we recommend completing the following troubleshooting steps: Reboot your panel Unplug your panel from the outlet Press and hold down the "Home"…
- updated 6 mths ago
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- Alarm Events
Loss of Supervision Door/Window Sensors
Understanding Door/Window Sensor Issues It is important to regularly test and maintain all system sensors. A low battery or abnormal damage to the sensor can cause irregular activity,…
- updated 6 mths ago
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- Door/Window Sensors
Glass Break Detector Loss of Supervision
Understanding Glass Break Detector Issues It is important to regularly test and maintain all system sensors. A low battery or abnormal damage to the sensor can cause irregular activity,…
- updated 5 mths ago
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- Glass Break Detector
Motion Detector Loss of Supervision
Understanding Motion Detector Issues It is important to regularly test and maintain all system sensors. A low battery or abnormal damage to the sensor can cause irregular activity,…
- updated 5 mths ago
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- Motion Detector
Smoke/Heat/Freeze Detector Loss of Supervision
Understanding Smoke/Heat/Freeze Issues It is important to test and maintain all system sensors regularly. A low battery or abnormal damage to the sensor can cause irregular activity,…
- updated 5 mths ago
- 776
- Legacy Sensors
Carbon Monoxide Detector Loss of Supervision
What is it? Loss of supervision means that your sensor(s) are not communicating with your Hub properly. Your Hub and Alarm panel will alert you whenever it loses connection with any of your sensors.…
- updated 1 mth ago
- 597
- Carbon Monoxide Detector
Flood + Freeze Sensor Loss of Supervision
Understanding Flood + Freeze Issues It is important to test and maintain all system sensors regularly. A low battery or abnormal damage to the sensor can cause irregular activity,…
- updated 5 mths ago
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- Flood Sensor
Resetting Cove Panel
Resetting the Cove Panel To complete a reset of your panel , please follow the instructions below. The system must be DISARMED in order to complete a reset.…
- updated 6 mths ago
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- Powering Your Touch Screen Panel
AC Power Loss
A/C Power Loss means that your panel is no longer receiving AC power. Cove has a built-in fail-safe with a backup battery that lasts up to 24 hours to ensure you are fully covered in the event of a…
- updated 6 mths ago
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- History and Alerts
PANEL LOW BATTERY
Panel Low Battery usually indicates that your panel battery needs to be recharged promptly. Troubleshooting Panel Low Battery Issues If your home's power has gone out,…
- updated 6 mths ago
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- Powering Your Touch Screen Panel
Panel Sound Not Working
This usually means that when sensors open and close, like a door/window sensor, there is no audible sound produced from the panel. Troubleshooting Instructions In the bottom right corner of the panel…
- updated 6 mths ago
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- Installing and Troubleshooting Touch Screen Panel

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