Auto-Draft Monthly Billing
Upon purchasing your Cove system, you were enrolled in auto-draft billing. This means that we will automatically charge your card on file for your monthly monitoring cost each month. If you are looking for your monthly monitoring cost, you can find this in your original order confirmation, which was emailed after your purchase.
Updating Billing Information
To update your billing information, we recommend visiting your customer portal and adding a new card. For more instructions on how to do this, please see this article. You may also choose to update your information over the phone by calling our Billing Department at 855.268.3669.