How does the 60-Day Money-Back Guarantee Work?
We understand that you may or may not have had experience with security systems. To assure you that ours is simple to set up and easy to use, we provide a 60-day risk-free trial for every customer! We are confident you will enjoy the increased peace of mind from protecting your home and loved ones. If for some reason we do not live up to your expectations, send it back for a full refund.
Refund within 60 days after purchase
Cove will provide a complete refund of service and equipment charges, as long as you notify us no later than sixty (60) days following your date of purchase (the “60-Day Refund Period”). You must also ship the Product(s) you want to return to us no later than (the "60-Day Refund Period"). The purchased products need to be returned with all the components of the original purchase in good working condition. Please review our Refund Policy for more information.
At the end of the day, we will always take care of our customers. If you have an extenuating circumstance, we will do our best to work it out.