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Adding A Sensor through the Cove Connect App

  • updated 11 mths ago

Adding a Sensor with an Android Phone

If you are using Android, please follow these instructions: 

  1. Log into your app, click on the 3 bars at the top left, and click on “Settings.” 

  2. Scroll down to “Add a Zone.”

  3. On the “Sensor Serial Format” select the second option (0123456). Tap “Next Step.”*

    • For Siren adding, please check the section for “Adding A Siren”

  4. Scan the QR code using the “Scan Barcode” screen, or type in the 7-digit TXID located on the back of the sensor.

  5. Select the sensor you are trying to add from the list of sensor types.

  6. Under the “Zone Name,” choose a name for the sensor, and then click “Enroll Now.” 

  7. After you have selected “Enroll Now,” the app will display a bar at the bottom that will display that the sensor is “Enrolling”. Once it’s enrolled, the “Enrolling” bar will disappear and you can view the sensor in the list of sensors on the “Security” page.

Adding a Sensor with an iPhone

If you are using iOS, please follow these instructions:

  1. Log into your app, then click on the gear icon at the top left to access the settings.

  2. Select “Manage Systems.”

  3. Tap on the long number (or the name of your system if you have renamed the system). 

  4. Select “Zone Enroll” to add your sensor.

  5. On the “Sensor Serial Format” select the second option (0123456). Then tap “Continue.“

  6. Scan the QR code using the “Scan QR Code” screen, or type in the 7-digit TXID located on the back of the sensor.

  7. In the “Zone Name” field, choose a name for the sensor.

  8. Once the code and name have been entered, tap on “Sensor Data Type.”

  9. It will pull up a list of different sensors. Select the sensor type you are trying to add, then tap “Continue.” 

  10. Now tap on “Enroll Now.”

  11. A pop-up will come up with a confirmation message that the sensor has been successfully added to the system that says “Enrollment Success”.  Tap “OK.”

  12. You can view that sensor in the list of sensors on the “Security” page.

Adding a Siren

To add a siren, you will need to follow these steps:

  1. Log into your app, click on the 3 bars at the top left, and click on “Settings.” 

  2. Scroll down to “Add a Zone.”

  3. On the “Sensor Serial Format” select the first option (01AB23CD). Tap “Next Step.”*

  4. Scan the Serial number on the back of the Siren using the “Scan Barcode” screen, or manually type in the Serial number located on the back of the siren.

  5. Once entered, click “Enroll Now.” 

  6. After you have selected “Enroll Now,” the app will display a bar at the bottom that will display that the sensor is “Enrolling”. Once it’s enrolled, the “Enrolling” bar will disappear and you should receive a confirmation that the enrollment was successful. 

If you have any issues adding sensors please call our customer support team at 855.268.3669.

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