Cove Partnership with YI

Perhaps the best feature Yi offers is its robust software. They are an industry leader, so we have partnered with Yi Technology to provide exceptional DIY (Do It Yourself) camera options.

  • Do you want to view footage via your smartphone?
  • Are you wanting to customize video recording, notification alerts and more?

Download Yi Home (available on Android and IOS). Yi has even developed a desktop computer client, which allows your computer screen to act as a Real-Time Surveillance Monitor! Yi Home is loaded with features and their hardware brings enhanced safety and productivity.

Cameras

We currently provide each customer with a free Indoor Yi 1080p Home Camera, this does require WIFI, the key features are:

  • High definition image quality
  • Night vision
  • Motion detection
  • Baby crying detection
  • Two-way audio
  • Mobile and PC app
  • 7 day Yi Cloud Storage
  • Lens distortion correction
  • Customizable field of view for notifications alerts

The camera also allows you to use a microSD card to store footage, we recommend that it not exceed 32 GB of storage.

 

Purchasing

You can add additional cameras to your cart during your initial purchase. Please note cameras are not eligible to be included in our Economy plan balance, this means you will have to pay for additional cameras at checkout. You can also contact Support to order additional cameras.

Viewing Footage

A major reason we partnered with Yi is that they do not require a subscription to view footage on their app, which can be seen live anytime. Of course, you can subscribe to Yi and receive additional cloud storage. This will allow you to view recordings from previous days going back up to two months depending on your subscription. 

Support

If you are having trouble with your Yi camera, you will need to reach out to their Support team.

Call 855.268.3669 for additional assistance or you can email Support from the Contact Us page

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  • Am I able to connect the Yi camera to my Cove security system?  If so, how do I do so?

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    • Kim Day Thanks for reaching out Kim. The YI camera's do not connect to the Cove app. We should have our own integrated cameras by the end of this calendar year. Assuming COVID-19 does not cause any delays for us. 

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      • Jon Fox
      • Jlfx
      • 2 wk ago
      • Reported - view

      Cove Wow, your site is somewhat misleading about the camera. I was very surprised that it did not integrate, even the sticker that you put on the back of the camera packaging is misleading. At least you have a trial period, but this is definitely a strike against you and super shady for a security brand.

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    • Jon Fox Noted. Great feedback. 

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