COVID-19 Shipping Questions and Billing Inquires
DUE TO COVID-19, WE HAVE BEEN EXPERIENCING DELAYS WITH SHIPPING.
We've worked hard to establish our reputation for super-fast shipping; however, due to COVID-19, we are experiencing shipping delays of up to 7 business days. This delay is specific to secondary customer orders for additional equipment. If you are waiting on your original package, please allow 48-72 business hours from the time of purchase for your order to ship from our warehouse. Additionally, please allow FedEx 4-7 business days to deliver your package.
We know that many have lost their jobs during these tough economic times or have had their hours cut. We want to work with anyone who needs help, so we ask that you give us a call. A member of our support team can look over your account billing, and we can work together to find a solution that will work best for your situation. Please review our official blog post for more information about our response to COVID-19.